Microsoft Word - PLA Handbook
ommunity College. I only took the general requirements the degree required. In 2001, I was laid off from Prudential, along with hundred of other people. I also had sold and purchased a new home earlier in the year. I decided I needed to get into the IT field quickly and the best way I believe through research was to obtain certificates. I began to attend Premier Computer Education and obtained an A+ certificate. Then I decided to begin to obtain a new certificate Microsoft was offering called a Microsoft Certified Systems Administrator (MCSA) in Windows 2000. While study for the many test, I stated working as a help desk representative at DecisionOne. I dealt with hardware and software issues for Micronpcs. However, after about three months was laid off. The economy was sluggish and the IT field was looking bad. I knew that eventually the economy and the IT field would recover, so I continued attending Premier and studying to get a MCSA. I passed the professional and server tests. Then
